Forms and document requests | UniSC | University of the Sunshine Coast, Queensland, Australia

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Forms and document requests

These forms are for current students. Refer to the related information page for eligibility and procedures before submitting the form. Admissions forms are available from the application forms page. For more information contact Student Central.

Also, visit the Explanation of terms page (our A-Z list) to decipher university phrases, terminology and definitions.

Credit transfer (advanced standing) and recognition of prior learning

Application for credit transfer and recognition of prior learning

Use this form to apply for credit transfer towards your UniSC program for study completed at another institution, or to apply for recognition of prior learning (RPL). RPL is the process of assessing knowledge and skills developed through other learning, informal studies or work-related learning, to determine whether the skills and knowledge contribute to meeting the learning outcomes and assessment criteria of a course or program at UniSC.

Form: Apply online and upload or provide links to all supporting documents.

Cross-institutional study

Cross-institutional study approval

This form is for current UniSC students who wish to study courses at another university and have those courses credited towards their UniSC degree program.

Form: Cross-institutional application (PDF 131KB)

Note: Students at other institutions who wish to do cross-institutional study at UniSC, complete the Application for cross-institutional study form.

Examinations, assessment and results (grades)

Application for deferred examination

This application form is for students seeking a deferral of their final examination held during the centrally scheduled examination period.

Note: Any enquiries in regards to assessment due or in-class examinations during Teaching Period, please contact your School Administration office. (School of Creative Industries, School of Education, School of Health and Sport Sciences, School of Nursing, Midwifery and Paramedicine, School of Science and Engineering, School of Social SciencesUniSC Business School, UniSC Law School).

Form: Application for deferred examination

Application for review of final grade form

This form is to apply for a review of final grade for a course.

Form: Application for review of final grade online form

Fees and refunds

Application for pre-2010 Commonwealth Supported Student

This form is to be used by students who studied in a Commonwealth supported place prior to 31 December 2009.

Form: Application for pre-2010 Commonwealth Supported Student (PDF 354KB)

Application for refund - Domestic student

A full refund may be approved for a student who defers study, takes a break from study or withdraws indefinitely from study. The refund application can be directly submitted through USC Central and funds are electronically transferred into a student’s Australian bank account.

To apply for a refund

  • Logon to USC Central

  • Select My Account

  • Enter your bank accounts details if not previously recorded

  • Select the Refund Tab

  • Complete and submit the refund Application

  • An electronic copy of the Refund application will be available to view online

Allow up to 14 working days from the date the application is submitted for your refund to be processed and deposited into your bank account.

Note : Students who wish to have refunds deposited into an overseas bank account must complete an Application for refund - International student form.

Application for refund - International student

International students applying for a refund must complete this form.

International students are recommended to contact the International Office for advice on eligibility for refunds.

Form: Application for refund - International student (PDF 200KB)

Withdrawal from Course Due to Special Circumstances

This form is to apply for removal of a student's financial liability and academic penalty where special circumstances have affected their ability to successfully complete studies. Students must read the Guidelines attached to the form, and are also strongly advised to consult with Student Central before applying.

Form: Application for Withdrawal from Course Due to Special Circumstances

Financial assistance

OS-HELP assistance form

OS-HELP is a Commonwealth Government loan program that provides financial assistance to eligible students wishing to undertake part of their undergraduate degree program overseas.

Form: Application for OS-HELP assistance form (PDF 160KB)

Headstart students

Headstart continuing enrolment

If you are a current Headstart student who has successfully completed your first course, you can take up the option to complete a second course. Refer to apply for a second Headstart course for more information.

Medical Certificate

Provide medical evidence using the USC Medical Certificate

Complete this form to provide medical evidence in support of your application for any of the following:

  • Deferred Examination based on medical grounds
  • Exemption from penalties for late submission of assessment task based on medical grounds
  • Reduced study load (due to under-enrolment) based on medical grounds
  • Withdrawal from Course Due to Special Circumstances
  • Review of Final Grade
  • Suspension of studies

Form: USC Medical Certificate (PDF 368KB)

Personal details - change request

Change of citizenship / residency details

When your citizenship and / or residency details have changed, you must submit this form with supporting documentation. If you are granted Australian Citizenship status you may be eligible for HECS-HELP, OS-HELP, FEE-HELP, SA-HELP.

How to apply

  1. Complete the form online
  2. Evidence of citizenship or residency is required as detailed on the form below.
  3. Original document can either be a certified copy attached to the electronic Change of Citizenship/Residency request or sighted by Student Central staff before submitting.
  4. Submit Change of Citizenship/Residency Form to Student Finance via email only to Fees@usc.edu.au

**Note**: If documentation is not sighted by Student Central, citizenship or residency change will not be processed.

When to apply
You must submit the form and required evidence before the fee due date of the study period. Check each semester / session's fee due date on the academic calendar.

Form: Change of citizenship / residency details (PDF 391KB)

Change of address

Domestic students
You can update your mailing and permanent address on USC Central.

International students
You can only update your mailing address on USC Central. To change your permanent address you must submit the request form below.

Note: Your permanent address must be your home country's address.

Form: Change of address - International student (PDF 382KB)

Change of personal details

This form is to be used by students who wish to correct or change their name, title, DOB or gender. Note: You can amend your preferred name on USC Central, however this change will not be reflected on your official USC record.

The first name, last name and date of birth recorded for you at UniSC must exactly match those entered against your USI account. This includes an exact match with the spelling and placement of any special characters.

How to apply

  1. Complete the form
  2. Attach copy of supporting documentation (eg citizenship certificate, Visa on the passport).
  3. Submit the form and documents to Student Central via mail or in person

Form: Change of personal details (PDF 485KB)

If you change your official name details with UniSC, please log into your USI account to update your details.

IMPORTANT: Changing your name and/or gender in the University's records is not the same as legally changing your name.

Before deciding to change your name and/or gender on your records, you are advised that the University is subject to government reporting obligations. If your name and/or gender are not changed with all government agencies with whom you have dealings, making a change at UniSC may have unexpected negative consequences. For example, Centrelink payments may be interrupted if UniSC records no longer match Centrelink records. You must also update your change of details with the Australian Taxation Office, otherwise you will be ineligible to defer your student contribution (tuition fees) to the HELP Loan, if your details do not match.

When a student graduates, the university is obliged to issue qualifications (testamurs) using their legal name, as these are issued under the University Seal as legal documents. Therefore, for a student's testamur to be issued in a new name, it is necessary for the student to change their legal name prior to graduation and provide UniSC with documentary evidence to support this.

Your name and/or gender will appear in our database and on future academic documents; however, your prior name and/or gender will be maintained in our database so that we can search for and locate previous electronic and paper records.

Please note:  Changing your preferred name will not automatically result in changes to ID cards, class lists, examination registration and email. UniSC is currently developing initiatives to ensure this is an automatic process in future.

We are aware there are many factors to consider when transitioning at work or in a study environment. This can include emotional support and the practical considerations mentioned above. To address these, anyone who is transitioning can enter a formal plan for transition.

Program, enrolment and progression

Majors / Minors Application

Students must register their major and minor choices required in their program by completing the Major/Minor Application form. Refer to your program structure for details of any required majors or minors needed to meet your program requirements. 

Application for Tertiary Support Option Enrolment

This form is to apply for enrolment in Tertiary Preparation Programs to assist undergraduate students to successfully progress in their studies.

Form: Application for Tertiary Support Option Enrolment (PDF 410KB)

Enrolment Permission

This form is for when special permission or instructor consent is required to enrol into a course.

Form: Enrolment Permission Form (PDF 365KB)

Enrolment Permission - Exceeds Maximum Courses Per Semester

This form is used when you wish to enrol in a fifth course for a semester.

Form: Enrolment Permission - exceeds maximum courses per semester Form (PDF 398KB)

Enrolment Permission - Time Conflict

This form is for when you need to be enrolled into a course where there is a time conflict.

Form: Enrolment Permission Form - time conflict (PDF 365KB)

Application for change of program (undergraduate)

If you have completed or due to complete at least one semester of study in a undergraduate program, you are eligible to apply for change of program.

Application for change of program (postgraduate)

As a postgraduate student, to change to a different postgraduate program you will need to re-apply for the new program using the Application for Postgraduate Coursework form

Application for a leave of absence - domestic students

Please refer to the Managing your enrolment page and click on the "Taking a leave of absence from study" dropdown.

International students refer to Application for suspension of study information below.

Withdrawal from Course Due to Special Circumstances

This form is to apply for removal of a student's financial liability and academic penalty where special circumstances have affected their ability to successfully complete studies. Students must read the Guidelines attached to the form, and are also strongly advised to consult with Student Central before applying.

Form: Application for Withdrawal from Course Due to Special Circumstances

Application for suspension of study - international students


All international students are strongly recommended to consult with Student Central before applying as this may affect the validity of your Student visa.

Form: Application for suspension of study

Domestic students
Domestic students may request a leave of absence, refer to Application for a leave of absence information above.

Application for release - international students

This form is to be used by student visa holders who prior to completing six months of their primary program of study at UniSC, wish to be released from their studies at UniSC to transfer to another CRICOS registered provider in Australia.

Form: Application for release (PDF 176KB)

Withdrawal from program

Domestic students
To withdraw from your program and cancel your enrolment, login and proceed on USC Central.
Note: Once you have withdrawn and if you decide to resume your study, you are required to re-apply for admission.

International Students
International students are strongly recommended to consult with Student Central before withdrawal to discuss alternative options. To withdraw from the program complete the form below and submit to Student Central.

Form: Withdrawal from program – international student (PDF 89KB)

Requesting documentation and Academic Record (transcript)

Replacement testamur

Graduates can request the replacement of their testamur (degree certificate) if lost, damaged or due to name change.

Form: Request for replacement testamur (PDF 256KB)

Request for Official Academic Record (transcript)

An Official Statement of Academic Record (transcript) is a certified document detailing your academic record at UniSC.

NOTE: Please allow at least two working days from the time of submission for the processing of your Academic Transcript request. At times of peak demand delays or holiday closures may occur (eg following release of results).

Online: Fill out the Request for Official Academic Record online form to make payment and submit your request. 

Note: A complimentary electronic copy of your transcript will be available via My eQuals within 48 hours of the completion of your program. An email from My eQuals will be sent to your student email account with instructions on how to access your transcript.

Request for replacement Australian Higher Education Graduation Statement (AHEGS)

Only graduates who completed program requirements after 1 July 2011 are eligible to receive an AHEGS. If you are eligible, requests for reprinting can be made through UniSC Online Payments.

Online: Fill out the Request for replacement Australian Higher Education Graduation Statement (AHEGS) to make payment and submit your request. 

Request for Other Official Letters

Eligible to Graduate Letter 

An Eligible to Graduate letter request can be made for students in their last semester of study who require a letter prior to the official release of grades date. This letter will confirm that you are deemed eligible to graduate at the end of Semester/Trimester/Session X, XXXX pending successful completion of all courses.

Holiday Letter

This letter is for international students only. It includes the dates for the mid-semester and/or end of semester break.

Invitation Letter for Visa Requirements

An Invitation letter request can be made for International Students on a student visa who wish to invite family to visit during their studies or to attend Graduation ceremonies. This letter can be used with a cover letter prepared by you to invite your family to Australia to visit or for the Graduation Ceremony.

NOTE: You don’t need to send the sample letter back to us, this is a letter that goes to the Visa office along with the letter UniSC will produce for you.

Other Letter Requests

This letter can be used for proof of completion, cross-institutional, jury duty or you can specify what you need it for.

Allow at least five (5) business days from the time of submission for the processing of the request. At times of peak demand or holiday closures delays may occur (eg following the release of results).

Online Form: Fill out the request for an Official Letter online form to make payment and submit your request.

Request for Overseas Professional Registration form

This form is for students who require professional registration verification documents for overseas organisations. Forms from the overseas organisation must be attached.

Please allow at least 10 business days for your request to be processed, noting that: some forms require additional processing time due to the information required

Online Form: Fill out the request for Overseas Professional Registration form to make payment and submit your request.

Submitting documentation to Student Central

Submission of external Academic Record / transcript

This form must be submitted to Student Central with your external Academic Record / transcript if you have:

  • submitted an application form and are required to provide an external Official Academic Record or transcript; or
  • completed cross-institutional study at an external institution and obtained an Official Academic Record or transcript

Form: Submission of external Academic Record / transcript (PDF 406KB)

Student ID card

Request for Student ID card reissue

If you've lost or damaged your student ID card, visit Student ID card in the Student Portal for more information on ordering a replacement.