This series of three modules will be delivered on campus in a small group (no more than 20 students per class) over three Fridays. Attendees can choose to attend for one or two days, or register for the whole three-day series. Each day will finish with a goal-setting and action planning opportunity.

Module 1: Supervisory and Leadership Fundamentals

• Characteristics and behaviours of effective leaders and supervisors
• Improving personal effectiveness and communication
• Understanding ourselves and others (developing your EQ)
• Working effectively with different personalities (MBTI)

Module 2: Performance Management and Working with Groups

• Managing performance and coaching skills
• Delegation and improving team decision-making
• Managing conflict and giving difficult feedback
• Cultivating group performance and Pod Synergy™

Module 3: Boosting Human Capital BY LEVERAGING EFFORt

• Creating a Zone of Engagement (ZE™) at work
• Developing High ZE leadership habits
• Improving team morale
• Increasing performance without increasing burnout